The Cardoor Guarantee

We offer a 10-day money-back guarantee on all vehicles, as well as a 90-day complimentary warranty, so you can buy with confidence knowing your new car is a perfect fit.

10-day money back guarantee

When you buy a vehicle from CarDoor, we want to ensure the vehicle is absolutely the right one for you. If it is not perfect, you have 10 days / 750km, which ever expires first, to return it and we will refund you, no questions asked.

We unfortunately cannot offer your money back if the car has been in an accident, damaged, modified or altered from the condition it was delivered in.

90-day guarantee

When you purchase a CarDoor vehicle you will receive a free 90 day / 4,000 km, which ever expires first, guarantee. Our warranty covers engine transmission, supercharger/turbocharger, drive axle, roadside recovery and substitute transportation. We also cover defects in materials or workmanship for many parts of the car but excludes wear items like brakes and tires, as well as environmental damage like external rust or windshields.

The guarantee does not cover routine maintenance or damage from lack of maintenance. Damage from misuse isn’t covered, and acts of God, like flooding from a natural disaster, are also not covered. We unfortunately cannot offer our warranty if the car has been in an accident, damaged, modified or altered from the condition it was delivered in.

Customer Reviews

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Mat Waghorn Dec 6, 2023

Had an amazing experience they were super fast on response and and once Cherricka did our financing and she went above and beyond to get us financed and in exactly what we were looking for I definitely wasn’t easy to deal with I was very particular with what I wanted. I would recommend them to anyone and will definitely be using them in the future to purchase vehicles couldn’t be happier

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Muhammad Haris Butt Dec 3, 2023

I want to give a special shout-out to Cherricka and Cardoor for being a lifesaver when I was initially confused about getting a car. Their personalized assistance made the process super easy, and their patience while guiding me through everything was a game-changer. Thanks to them, what seemed confusing at first turned into a seamless and enjoyable car acquisition experience. Highly recommended!

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Margie Petersen Nov 30, 2023

I am very please with the customer service and the expert knowledge that I received with my purchase. I love my new Dodge Grand Caravan, everything went so smoothly with the sale and the delivery of the vehicle. I have to say that Ashviniy Thayalan whom I corresponded with made everything so easy going forward. I would recommend Car Door to anyone who is looking for a vehicle, there is no easier way to go.

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Anthony H Nov 29, 2023

The whole process with cardoor was easy, to sell my car all I had to do was follow the easy step by step photo instructions, and got a decent offer on my car, and the buying process was just as easy. I told them my budget and the found me a truck that fit into it. A nice truck as well. The sales and finance team was great at informing me on the whole process, after all the paper work said and done delivery was seamless, delivery driver was very polite and professional, dropped of my new truck and took ...

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Jahangir Shaikh Nov 25, 2023

They are extremely helpful.Especially Samah El- Nader, the representative, She helped us out to get the deal (Since it was being stuck with some situation). We got it with the reasonable finance option. And yes, the car is with us running smooth. Thanks again Car door. Trusted source of buying any car or financing a car in Toronto.

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binh vu Nov 18, 2023

VERY simple and quick process. great communication from the car door team. i highly recommend. Thank you to Ash and the rest of the team for a great experience!!!

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Greg MacDonald Nov 16, 2023

No expensive real estate resulted in best trade in price on my vehicle. An issue with the purchased vehicle was addressed immediately and at my convenience. Honestly.. this is the future of used car sales. Frictionless to the buyer/seller and great service.

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Chantel Blake Nov 14, 2023

James and Angus are the best guys around! Always have my back!

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Zack Kennedy Nov 7, 2023

Car door was incredible to deal with. Every person I interacted with from start to finish was quick, efficient and kind. They give outstanding service and my salesman Jonathan really went above and beyond to get what I needed

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B A Oct 30, 2023

My experience with CarDoor was amazing. I never thought I would buy a vehicle online. CarDoor's method is definitely better then going into a dealership. I would like to express my thanks again to Cherricka for making the whole experience stress-free and swift in receiving my Subaru. I was very impressed. She was professional,knowledgeable and transparent in the whole process. I would also like to thank Mesa for safely delivering the vehicle and giving me a proper walk-through on the Subaru. He was professional and answered all my questions. I am definitely going to recommend CarDoor to my ...

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Murad Sabbah Oct 19, 2023

Ask for (Scott), he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and Cardoor is really the best.

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Karen Long Oct 7, 2023

I would highly recommend , from beginning to end ,selling my dads vehicle was super easy, best pricing , and very efficient . They stepped us thru the process , and come right to your door for pickup . There’s no pressure , no hassle and payment on pickup

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Ryan C Oct 5, 2023

Using the online application to submit photos and information of my vehicle for review and offers was simple and convenient. The price was fair considering all factors. The process of pick up and payment was fast and hassle free as they worked within my availability. Service was excellent. Ash and Siavash answered all my questions promptly and were nothing but professional. Even the driver who came to pickup the vehicle was friendly and answered any remaining questions I had. With Cardoor the process of selling my car was so convenient and quick it was worth not having to spend the ...

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Sai Kurapati Oct 5, 2023

I recently sold my Hyundai Santafe through CarDoor. Process is very simple and the car was sold in 2 days. Although the estimated value was higher I couldn’t get that but I am settled for the quoted price just because of the convenience. Their AI system is smart, it rates the car by analyzing the photos. Some of the other online dealers might offer more money but it’s a bit hassle. I would give them 5 stars for the service but 4 stars for the pricing. Thanks Ash and Amanda for helping me through the process.

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Mohammed Masri Oct 5, 2023

Sold my car here, the process was very simple, and smooth. Ash made sure i got the best offer, and she kept following up to secure a smooth delivery. Thanks Cardoor team.

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Tony Pizzo Oct 3, 2023

Thank you CarDoor for your amazing service; from beginning to end you were very professional you allowed us to feel at ease the way CarDoor handled the sale of my vehicle. This was our first experiance with CarDoor and to be quite honest I did not expect the quality of service I received. From my initial inquiry your team was very professional and courteous, you handled all my questions with patience and understanding. Thankyou to all the staff, most importantly to the following people Amanda; James; Ash; Siavash; and Zachary you are very professional and you represent CarDoor very well. ...

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Ian Preyra Sep 29, 2023

Good experience. Ash was excellent. Recommend.

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Dawn Cole Sep 28, 2023

This is an amazing service! I live very rurally at least an hour from any dealership. With cardoor it was really easy to submit my car for sale, it didn’t take that long to receive offers, and the process of pick up was completely smooth. Honestly this is the best way to sell a vehicle in my opinion, thanks car door! I will be coming to you when I am in the market for my next vehicle for sure!

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Kate M Sep 28, 2023

Loved the whole experience! I didn't ended up selling my car through CarDoor since a family member bought it from me. However, I was quite pleased with the offers I received and the great service Ash has provided me with. Definitely recommending CarDoor to anyone wishing to sell their car fast and without any hassle.

CarDoor 43.630091, -79.522825.