The CarDoor Guarantee

We offer a 10-day money-back guarantee on all vehicles, as well as a 90-day complimentary warranty, so you can buy with confidence knowing your new car is a perfect fit.

10-day Money Back Guarantee

When you buy a vehicle from CarDoor, we want to ensure that you are happy with it. If, for any reason, you are not satisfied, you have 10 days (or a maximum of 750km, whichever comes first) to get in touch with us. We will work with you to exchange the vehicle for one that better suits your needs, or we will refund the full purchase price.

Please note: Delivery fees and applicable government/registration fees are not refundable. A transportation fee may also apply to the pickup/return of the vehicle. Vehicle must not have been in an accident and must be returned in the same condition as it was delivered. It must not be subject to any lien or unpaid fees. If you financed the vehicle and the loan exceed the value, you will owe us that balance on return of the vehicle.

90-day Complimentary Warranty

When you purchase a CarDoor vehicle, it includes a 90 day/4,000 km (whichever occurs first) guarantee. Our warranty covers major drivetrain components such as the engine, transmission, supercharger/turbocharger, and drive axle, as well as items like the electrical system and heating and air conditioning. In most cases, you’re also covered for roadside recovery and substitute transportation. We also cover defects in materials or workmanship for many parts of the car but this excludes wear items like brakes and tires, as well as environmental damage like external rust or windshields. Read Coverage details.

Customer Reviews

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Nickolas Goldring Apr 11, 2024

This was my first time using and I must say I was absolutely amazed how easy the process was, Dianna Ricketts was amazing helping me every step of the way, and so nice over the entire process, easy drop off, absolutely incredible experience…would def recommend to others.

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Reshma Simon Apr 10, 2024

I, very recently purchased the Nissan KICKS 2020 from CarDoor and my husband and me are loving it totally!!! I had lost hopes for getting myself a car, but my agent - Ash was super helpful right from the beginning and she understood my specifications of the car, my concerns about them, finances; in short everything that one would be worried about as a first time car buyer and her confident reassurance is the reason I have the car today!! She walked me through all the paperwork and formalities with such ease and even gave me a surprise!!!! I wish CarDoor ...

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Daytin Watson Mar 28, 2024

Excellent service

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Cleopatra Sadé Mar 22, 2024

I had the pleasure of working and shopping with CarDoor. I can say I was sceptical at first about working with a company that does everything online but LET ME TELL YOU! Any information I needed they were able to provide for me very fast. The process was so quick as well and my credit wasn’t the greatest at all but Samah worked wonders for me, and I’m so greatful for you!! I originally agreed to get a Hyundai , but I am used to driving an Audi, so when the Elantra arrived I was not used to it ...

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Kurt Trinder Mar 19, 2024

Highly recommend selling your car via cardoor. This is the easiest way to do it. Got a great price, fast service, and they came to my condo to pick it up. This is the way of the future!

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Cory Laughton Mar 17, 2024

I went through CarDoor to find my new to me 2019 Kona. Dianna and her team were great at answering all my questions and the process was stress free and quick. I would recommend give them a try

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Justus Mar 9, 2024

What a lovely experience. Siavish and Diana are certified legends in my book. Never before has the energy been so authentic with a saleperson. Their work ethic is almost unbelievable! Really putting in those extra few steps that make the process seamless and enjoyable. I felt comfortable and cared for, eliminating my uncertainty and worry about gettting the best price for the best vehicles. Go shake hands with Siavish and you won't regret it! Speak with Diana and your day gets brighter! 10/10!

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Eyes B Mar 9, 2024

7/5 stars like the hotels. Siavish is genuinely amazing and helpful human. Diana and him created the best possible purchasing experience. God bless these two! I am beyond happy with my car and their service was like a well oiled machine. These two WILL DELIVER the BEST possible service. THANK YOU Diana and Siavish!!!

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Chris Tailor Mar 6, 2024

I just bought a car on Car Door from Samah and the service was amazing. They were supportive from A to Z great quality cars. Choose a car and trust the process.

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Myriam Armstrong Mar 1, 2024

Very professional, friendly, helpful and understanding! 5 stars all the way!

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Konrad Gloge Feb 20, 2024

I sold my Audi through CarDoor and dealt with someone named Cordero - who I found to be excellent. He kept his promises and all negotiations were fair. The drop-off in Etobicoke was smooth and they had my cheque ready to go - no questions asked. I'll add that I had a very poor experience with CanadaDrives (competitor) and would happily go with CarDoor over them.

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Melissa D Feb 10, 2024

Dealing with CarDoor was so easy! Ash is a wonderful person, kind, patient but more importantly, she LISTENS to what you want and even hears to what you don't want. She was more than patient with my indecisiveness! She checked in with me periodically while I dealt with our insurance claim and waited until I was ready, then helped me pick the perfect vehicle for our needs. She saw everything thru from start to finish until I was completely satisfied! Her response time was impressive!! I can't say anything bad about this company, not one thing. The delivery ...

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Salgai Tooryalai Feb 6, 2024

Dealt with Cordero, very helpful and responsive! Easy process overall

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Jay Carroll Feb 6, 2024

Dianna was amazing throughout the entire process. A car that I liked had sold, and she took the initiative to find a nearly identical one for me immediately after. It was a smooth process from start to finish, and MUCH better than my last experience with Clutch. If you’re considering a car, these guys are legit, and i’d request to work with Dianna if possible!

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Nino Silvestri Feb 3, 2024

Car Door provided excellent and diligent service in the sale of my Escalade. Cordero worked very hard to obtain the very best possible price for us. Cordero was also very diligent to reply to me and to keep me updated. Zachery also provided excellent service in picking up the car and arranging for the logistics and ownership change. First class and very professional service all around. A big thank you to Car Door.

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Justine Estee Feb 2, 2024

Exceptional service from start to finish! I HIGHLY RECOMMEND using them. I had to sell a car in 1 week before I left town permanently. They sold it in 1 day for a GREAT price. The whole process was super easy. My rep, Cordero Wingerter, was fast, friendly, thorough, knowlegdable and helpful. The pick-up happened right on time. I could not be any happier with this company.

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Nansen Lin Jan 23, 2024

Very convenient and fast way to sell cars. They were professional and courteous. I was working with Ash and the experience was very good.

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Derval Whyne Jan 21, 2024

Want to give a big big shout out to Diana& cherricka process was easy and stress free had my car delivered and I’m loving it. Thanks ladies loving our new car

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Jessica Kennedy Jan 17, 2024

Very appreciative of the help from Cherricka. Absolutely wonderful. I had a few hiccups on my end and she was very understanding and patient. Being a new car owner in Ontario was a process she helped with and made as easy as possible. Thank you Cherricka.

CarDoor 43.630091, -79.522825.