Vehicle Acquisition Specialist
Toronto
Sales
About the Role
This is a dual-mandate role at the heart of CarDoor's operations, combining the consultative sales skills of an acquisition specialist with the analytical precision of a professional vehicle appraiser. You will assess vehicles accurately, present market-backed offers to consumers, negotiate to a committed sale, and ensure the downstream dealer transaction is fully supported.
You are both a trusted advisor to the customer and a data-driven evaluator. You are equally comfortable navigating pricing conversations with consumers who may have differing expectations as you are interpreting auction trends and market data. This is a high-impact, high-visibility role suited for automotive professionals who thrive in a fast-paced, performance-driven environment.
Key Responsibilities
Vehicle Assessment and Pricing
Review inbound leads and assess each vehicle: condition, mileage, trim, accident history, and current market demand
Apply wholesale market data and auction trends to determine a defensible, competitive offer price
Produce accurate condition assessments that support your offer and protect the downstream dealer transaction
Consumer Outreach and Closing
Review customer deal details and present a fair, market-backed price with clarity and confidence
Explain the MarketCheck™ process in straightforward, consumer-friendly language
Guide customers through the pricing and commitment process, managing objections professionally
Develop a tailored deal approach for each transaction based on qualification notes and vehicle assessment
Maintain a relationship of trust and confidence throughout the full customer experience
Manage a high volume of daily customer interactions while maintaining quality and composure
Deal Support
Coordinate with the dealer team to ensure customer commitments align with and support downstream dealer transactions
Collaborate with cross-functional teams to improve inventory flow, appraisal accuracy, and wholesale processes
Maintain strong relationships with dealer buyers to facilitate smooth transaction processes
Required Skills and Qualifications
2+ years of experience in automotive appraisal, wholesale buying, auction management, or consultative automotive sales
Practical knowledge of vehicle makes, models, trims, and the condition factors that affect value
Strong analytical skills with the ability to interpret market data, auction results, and pricing trends
Proven track record of closing, not just presenting
Familiarity with appraisal or CRM tools (OpenLane, Accutrade, vAuto, or similar) is an asset
Strong organizational and time management skills to handle high-volume daily workflow
OMVIC Certification is a requirement